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312 articles from TUESDAY 19.6.2012
- TUESDAY 19. JUNE, 2012
23:53 Report: Mubarak Suffers Stroke: DNews NuggetsFormer Egyptian President reportedly suffered a stroke and heart attack.
23:42 Pictures: "Emergency" Gold Treasures Found in Holy LandTwo newfound "emergency hoards" from Israel—gold jewelry and coins—may have been hidden by ancient families fleeing unknown dangers.
23:40 New Aurora Pictures: Huge Solar Blasts Spark Rare ColorsAt least two titanic eruptions on the sun created intense auroral displays this weekend, painting skies with rare hues.
23:18 BaBar Data Hints at New PhysicsA high-energy experiment at the SLAC National Accelerator Laboratory is turning up results that challenge the Standard Model of physics.
23:06 Feel-Good Brain Chemical's Role in SleepA feel-good brain chemical called dopamine has been linked to everything from laziness and creativity to impulsivity and a tendency to partake in one-night stands. Now, we can add sleep regulation to that list.
22:32 Moon's Tides Affect Humongous Atom Smasher, Too
22:24 Latest edition of the 'Particle Physics Bible' now onlineThe Review of Particle Physics, a panorama of the world of high-energy and astroparticle physics, has been compiled and issued every two years since 1957 by the international Particle Data Group, now consisting of almost 200 scientists from 22 countries and based at the U.S. Department of Energy's Lawrence Berkeley National Laboratory (Berkeley Lab).
22:24 Paddle vs. propeller: Which competitive swimming stroke is superior? (w/ Video)(Phys.org) -- Two swimming strokes -- one that pulls through the water like a boat paddle and another that whirls to the side like a propeller -- are commonly used by athletes training for the Olympic Games. But elite swimmers and their coaches have long argued over which arm motion is more likely to propel an aquatic star toward a medal.
22:24 Research identifies specific bacteria linked to indoor water-damage and moldBacterial contamination in water-damaged buildings has been identified as a potential cause of health problems, including infection and respiratory conditions like asthma. Which specific bacteria contribute to these problems, however, has been unknownmaking it difficult for public health officials to develop tools to effectively address the underlying source of the problem.
22:11 Sharp Goes for 'Wow' Factor with 90-Inch HDTVHave an entire spare wall in your home that needs to be covered? And an extra $11,000 burning a hole in your pocket?
If so, Sharp has a deal for you with its new humongous 90-inch Aquos TV. The Osaka, Japan-based electronics giant says its 142-pound LC-90LE745U model is the world's largest LED TV. It's 3D capable, with a1080p 3D full array LED panel, built-in Wi-Fi and an intuitive SmartCentral user interface to access apps and browse.
It's 4 feet tall, 6 feet diagonally and 8 feet wide but only 5 inches deep.
Catches Your Eye at Best Buy
While out of reach if you're not part of the One Percent, Sharp may have the "wow" factor in mind more than gross sales.
"While this might be an 'aspirational' model for many, it could instill a sense of luxury and value to the brand," said Michael Inouye of ABI Research, noting that the Aquos will be among the most eye-catching displays in any electronics store. "Some consumers may perceive Sharp in a more positive light because they see such a large and expensive TV, [and] it could make them feel the other Sharp TVs likewise are higher quality."
It's not the biggest TV ever, though.
"There have been 100-inch-plus models shown at CES in years past," said consumer devices analyst Avi Greengart of Current Analysis, referring to the annual Consumer Electronics Show in Las Vegas.
Greengart said production of big-ticket items hasn't been sidelined by the economic downturn.
"Luxury goods -- including handbags and watches that cost more than this TV -- are selling well in this economic environment," he said.
"I assume that the reason [they] do this is for PR value and bragging rights, but it is possible that it is profitable. It isn't a volume seller, but it isn't priced like one, either. Truth be told, $11,000...
22:06 The Many Voices of 'Futurama': Q&A with Billy West
22:04 Summer Solstice Brings Changing Seasons Wednesday
21:51 Facebook Acquires Face Recognition SiteFace recognition is coming to a news feed near you.
21:47 WikiLeaks' Julian Assange seeks asylum from Ecuador
Ecuador's foreign minister says WikiLeaks chief Julian Assange has taken refuge in the South American nation's embassy in London and is seeking political asylum.
21:40 Doctors Remove Spear From Head: DNews NuggetsFla. doctors remove spear from teen’s skull, say it missed all main blood vessels in his brain.
21:27 Where in the World Is Online Customer Service?Most customers search for an online solution first when they have a problem with a product, and 80 percent of customers research products weekly on the Web. Those are a few of the top data points highlighting the evolution of online customer service, as collected by customer-service software provider Parature.
The search-online-first approach is the choice of 57 percent of all consumers, Parature noted, citing a 2012 study by Sitel, which provides customer care and related back-office processes.
Social media and online support have also propelled expectations of company response times. According to an Oracle study, over half of Facebook users and 80 percent of Twitter users fully expect to have a customer service question or request answered within one day or less.
And, in some areas, those expectations are being met. A 2012 customer service study by STELLAService, which rates customer service performance, found that just over 40 percent of customer service requests, in the form of tweets on Twitter to 25 of the largest online retailers, were answered in less than 24 hours.
Two of the corporate Twitter stars in response time, again according to STELLA, were Zappos and LL Bean, which responded to all customer service tweets within 24 hours. In fact, Zappos appears to be going for a world record of sorts, with an average response time of 54 minutes.
But some companies are still getting with the program. The same study found that one quarter of the 25 largest online retailers simply did not respond at all to tweets. About 17 percent of customers aged 16-34, per Sitel, reported that the customer experience could be dramatically improved if companies responded to Twitter-based requests.
Online Chat, Knowledge Base
For 20 percent of shoppers, online chat is the preferred method of communication with a company, according to the 2012 Life Chat Effectiveness...
21:06 Dot Earth Blog: David Roberts on the Simple Climate ProblemA popular climate and energy blogger lays out why he sees global warming as simple.
21:01 Chinstrap Penguins Missing from Antarctic IslandMore than a third of a breeding colony in Antarctica has been lost over 20 years.
20:55 Facebook buys facial-recognition platform Face.com
The Israeli startup company Face.com, which specializes in facial-recognition technology, has been acquired by Facebook, the social network of choice for nearly one billion people worldwide.
20:55 ShoreTel Mobility Gives Phones Dual Persona, Cloud-Based UCA new mobile business phone service is rolling out for clients of ShoreTel's M5 cloud division. Called ShoreTel Mobility, the new unified communications offering will enable M5 business customers to leverage a single converged device for both professional and personal communications.
The initial product launch only supports Apple's iPhones, but releases this summer will add support for Android smartphones and tablets, as well as BlackBerry devices from Research In Motion.
The goal is to help M5 customers embrace a bring-your-own-device policy while maintaining corporate identity by routing business calls to and from any ShoreTel Mobility user through their normal business phone number.
"We are empowering our clients to embrace" the latest mobile market trends "by extending our cloud phone system capabilities to the device that users love the most -- their own," noted ShoreTel Cloud Division President Dan Hoffman.
With ShoreTel Mobility, employees gain "the ease of using the device that is already in their pocket and giving the enterprise a way to reduce costs, while maintaining a consistent corporate identity and caller experience," Hoffman said Tuesday.
Adopting a Dual Persona
Beyond helping customers embrace new BYOD policies with confidence, ShoreTel Mobility's goal is to help companies save money by automatically switching between wireless hotspots and cellular networks for the best available coverage at any given moment. The technology promises to significantly reduce direct dial and international roaming charges on smartphones.
What's more, ShoreTel Mobility provides business professionals with the ability to adopt a dual persona that maintains the confidentiality of the personal phone numbers. The new technology is specifically designed to seamlessly separate their personal and business identities on a single mobile device.
The new mobile offering enables businesses to maintain accurate records of all the business calls being made by company employees. The aim is to give M5 clients additional metrics...
20:49 UV Exposure May Lower Pancreatic Cancer Risk, Study FindsExposure to ultraviolet radiation may lower the risk of developing pancreatic cancer, according to a new study from Australia.
20:45 Green Blog: On Our Radar: Fake Clean Energy CreditsThe prosecution of a man accused of selling fraudulent credits has prompted calls for an inquiry into renewable energy mandates.
20:32 The Dry Ice 'Snowflakes' of MarsEveryone seems to ponder the lyrics of Train's song "Drops of Jupiter," so perhaps it's about time a songwriter includes the "Snowflakes of Mars" in their next ballad.
20:27 Simple Way to Boost Marital Happiness? Say 'Thank You'Saying "thank you" may be a simple way to boost marital happiness, new research suggests.
20:24 Assessing Olympic terrorism threatsThe former Head of Department of Asymmetric Threats at the Joint Military Intelligence Division of Hellenic National Defense General Staff, in Athens, Greece, Ioannis Galatas suggests that the 2012 Olympic Games to be held in London in July and August represent a potential terrorist threat as the successor to the late Osama bin Laden and a medical doctor himself, struggles to regain "face" amongst extremists opposing the West.