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Report Says Heat, Not Smart Meters, Hiked Bills
2. 9 2010 (23:54)
After Pacific Gas & Electric, the giant California utility, began installing smart meters in the state's Central Valley, the company was swamped with complaints from residents that their utility bills had spiked. But an independent review of the smart meters released Thursday found that the devices were functioning properly and attributed the high charges to a heat wave last year that coincided with their installation as well as poor customer service by P.G.&.E.
